Terms

Cancellation policy

By making a reservation, you agree to the cancellation policy below.

1Free cancellation

When cancelling up to 30 days before the planned arrival date, any amounts already paid are fully refunded.

2Cancellation between 30 and 14 days before arrival

When cancelling between 30 and 14 days before the planned arrival date, 50% of the total reservation amount is due.

3Cancellation within 14 days before arrival

When cancelling within 14 days before the planned arrival date, 100% of the total reservation amount is due.

4No-show or early departure

In case of a no-show or early departure, no refund is given.

5Refunds

Any refunds are processed via the same payment method as the original payment, unless agreed otherwise.

6Force majeure

In exceptional situations of force majeure, a different arrangement may be considered case by case. This is solely at the discretion of the accommodation or manager and creates no rights for current or future cases.

7Travel and cancellation insurance

We advise all guests to take out suitable travel and cancellation insurance, so unexpected circumstances are sufficiently covered.